Business Analyst

Cape Town, South Africa

Job Type


About the Company

ASAP Resources is a specialised recruitment agency with a speciality in headhunting and high-calibre recruitment strategies. We secure resources for a variety of clients in many industries on a global scale with a focus on building lasting relationships with all candidates and clients.

About the Role

We are currently looking for a Business Analyst

Our Client was founded in 1983, is an international private hospital group with operations in South
Africa, Namibia, Switzerland, and the United Arab Emirates. The Group's head office is based in
Stellenbosch, South Africa. It has been listed on the JSE, the South African securities exchange, since



  • To deliver a project’s business analysis scope as well as assist the product team to clarify, design and develop functional and non-functional features for the company’s products and customer solutions.


  • Work with the relevant Product Manager to elicit accurate and comprehensive product roadmap/backlog requirements

  •  Work with the relevant Product Manager and Account Manager to analyse client requirements to determine scope and effort in support of the client commercial engagement

  • Complete modelling, including providing Product Manager with input to business case

  • Do product demonstrations and provide sales support

Business Requirements Analysis

  •  Work closely with external and internal stakeholders to analyze their objectives and clarify the stakeholder needs or problem/opportunity statement

  • Facilitate requirements, analysis/discovery sessions and design workshops to discover information related to the process or requirements from business stakeholders, so the requirements represent their needs

  •  Work with Project Manager to elicit accurate and comprehensive functional and non-functional requirements from project stakeholders (including Product Manager, Account Manager and Architecture)

  • Participate in the planning and prioritization of project scope requirements with stakeholders

  •  Examine existing and/or create new business processes including understanding data flows

  •  Prepare of user stories and prototype mock-ups for new services and enhancements

  • Undertake stakeholder analysis

  • Identify and clarify constraints and work closely with external and internal stakeholders to design and implement the best possible solution within these constraints

  •  Analyze and translate requirements into specifications that are used by architects, designers,

  • Developers and testers to build and test a software solution


  • Translate business requirements to functional and non-functional requirements for the Development Team

  •  Create and update the following sets of documentation: Feature documentation and Release Notes in support of client UAT as well as Production deployments

Internal & User Acceptance Testing

  •  Assist the tester(s) – as required – with the translation of the business requirements documentation into the relevant test scenarios and test cases and the review of these test plans

  •  Promote the quality of delivery by validating and verifying that the delivered functionality meets the requirements – during internal testing (prior to UAT)

  •  Assist with the validation and prioritization of test results and defect resolution

  •  As required, assist client with the creation of UAT test plans

  • ·As required, provide sign off a feature after delivery on behalf of the Product team

Transition to Support

  • Develop training material and deliver training to relevant user community (internal and/or external stakeholders)

  • Develop and/or assist with review of User Guides

  •  Create or update Standard Operating Procedures

Post Implementation Review

  • Participate in Post Implementation Review sessions


  •  Verbal and written communication skills

  • Facilitation skills

  • Problem-solving skills

  •  Critical thinking skills

  •  Ability to develop Process Flow diagrams and models

  •  Ability to develop use cases and wireframes

  •  Ability to undertake requirements review, validation and to develop user stories

  •  Ability to apply the relevant data analysis technique – whether at business, software or information level

  •  Proficient in relevant Microsoft tool i.e., Word, Excel and PowerPoint

  • Ability to establish and build stakeholder relationships

  •  Self-managing – pro-active and dependency aware

  •  Ability to clarify and resolve ambiguity

  •  Ability to understand technical concepts

  •  Ability to learn and apply business analysis methodology

  •  Ability to development industry domain specific knowledge


  •  Tertiary Diploma (Commerce)

  •  5 years BA experience (including 2 years Payment’s domain experience)

  • Intermediate level analysis certification (CBPA/IIB)

We encourage all candidates to read through the job description clearly and properly before applying and submitting your CV for perusal. We appreciate all submissions and will reply to each one as soon as possible.