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Business Analyst

Midrand, South Africa

Job Type


About the Company

ASAP Resources is a specialised recruitment agency with a speciality in headhunting and high-calibre recruitment strategies. We secure resources for a variety of clients in many industries on a global scale with a focus on building lasting relationships with all candidates and clients.
Our client is an established digital service provider. They are known as one of the first within South Africa and has since become a staple throughout all businesses and homes nationally. They provide their employees with great opportunities for growth and development.
They are currently looking for a Business Analyst.

About the Role

Analyse and map the processes in business and provide solutions that enable the achievement of goals, the provision of services and the finding of business, information and process efficiencies across the organisation on behalf of the various requirement stakeholders.



Elicit requirements using interviews, document analysis, requirements workshops, surveys, site visits, business process descriptions, use cases, scenarios, business analysis, tasks, information and workflow analysis and any other techniques required to document the business, process and information requirements.

Critically evaluate information gathered from multiple sources, reconcile conflicts, decompose high-level information into details, abstract up from low-level information to a general understanding, and distinguish user requests from underlying needs.

Proactively communicate and collaborate with external and internal customers to analyse business requirements to deliver analysis and solution artefacts as needed,

Develop requirements business requirement specifications according to standard templates, using natural language.

Analyse business requirements to deliver i.e. Business requirements, business processes, Business rules, use cases, functional requirements, and GUI, Screen and solution designs.

Work closely with business units to identify business needs, costs and benefits

Recommend, research and oversee implementation of new applications / software

Contribute to the development and implementation of processes and procedures

Assist with business process and information workflow improvement.

Successfully engage in multiple initiatives and projects simultaneously

Define the business and functional specifications input for third party into the RFP/vendor selection process

Manage projects according to agreed timelines and budget allocations; where required

Participate in continuous improvement activities

Develop test cases and assist with the execution of the user acceptance testing of solutions.

Participate in setting own the key performance objectives and the performance appraisal process

Strictly apply and adhere to the Companies health and safety procedures.

Manage conformance to the Companies Health , safety and environmental standards

Manage , identify and report all health and safety matters and incidents

Participate in the appointment of the SHE representative, first aiders and evacuating marshals in the Training team.

estimate and model requirements are in terms of effort, time, costs, in. relation to larger business and/or business goals. What are the benefits and how will they be realised. Identifying business KPI or metrics on problem or opportunity, risks.

Monitoring and reporting of key programmes/projects. (Post live). Contribute to performance management of key programme/projects to ensure benefits as per business case are realised

Minimum Qualification

Matric plus a combination of appropriate experience in Leadership and Customer Service; combined with Business Analysis

Or, a Relevant B degree


3 – 5 years’ proven industry related experience interacting directly with end users, external stakeholders (can be in same or different industry).

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